QuayClick Digital Marketing

WEB DESIGN EXETER FAQS

We've answered some of the most common questions people have about our Exeter web design services. If your question isn't answered here, just get in touch - we're always happy to help.

  • Does my business need a website?

    Whatever your business, having a website will make it is easier for customers to find you, learn about your products and services and get in touch with you. These are all things that we think every business owner would like.


    Having a good website can help give new customers confidence in buying from you and set you apart from the competition. Plus, don't forget that many potential customers start their search for a new product or service provider online. If you don't have a website you're missing out on the opportunity to connect with these new customers..

  • Do I need to hire a professional web developer?

    You've probably heard of website builder platforms that offer you the chance to design your own website. For some people, this solution can work well, particularly if they have some understanding of design and programming. However, designing and building your own website can be challenging and it's not unusual to see websites which business owners have created themselves that have issues like broken links, poor formatting, slow load times and not displaying correctly on mobiles or tablets.


    Web design is a technical skill and as professionals, we understand how to make your website look great and function correctly. When we work with a business we make sure that their new website is designed to a high technical specification so that it can rank well with search engines and impress customers, whatever device they are using.

  • How much will my new website cost?

    We know how important it is for business owners to have an idea of costs upfront. That's why we provide guide pricing for our different web design Exeter packages. Whilst every website build is unique and is quoted individually, our package prices give an indication of the costs involved with different types of build.


    If you decide to go ahead with a web design build with us, we'll provide you with a detailed project proposal. This will include the project scope and full costs for everything discussed. That way, you will have a clear price for all of the work before you commit to the project. Read more about our process.


    We specialise in working with small businesses and understand that cost is an important consideration for our customers. Our rates are highly competitive and our packages provide flexible and affordable solutions to web design with the possibility to add individual options to any packages.

  • Can I add extra features to one of your Exeter web design packages?

    We've designed our web design packages to be as flexible as possible. You can also add additional features to any of our packages. So, you could choose our Essential package, then select one or two options from the Premium package as an optional add-on. This works out as a lower-cost solution and means you get exactly the features you need. 


    With all of our packages, you have the option to upgrade to a higher package at any time. Visit our web design packages page for a full list of the features that can be added to our Web Design Exeter packages.

  • Do I need to have a clear idea of the design for my website before we start?

    If you have any ideas about the look, feel or structure of your website then our designers can work with you to turn your vision into a reality. We'll combine your ideas with our own expertise and knowledge of web design to create a website that will impress your customers and rank well with search engines.


    However, if you're not sure what you would like your new website to look like, then don't worry! Many of our customers come to us without a clear picture of what they would like. Our Exeter web design team can use elements like your logo, branding and the nature of your business as inspiration and work with you to create a design you'll love.


  • How long will it take to build my new website?

    The time needed to create your new website depends on the complexity of the build. Factors like the number of pages and what features and functionalities are involved, will all influence the build-time. However, our Exeter web design team will provide a time estimate for the build before any work begins. If you have a particular deadline in mind we can discuss this, and we aim to complete all builds promptly and on time.


    We also offer the option of designing your website following a Growth-Driven Design approach. This is a different way of working where we launch your website more quickly and then continue to work on design elements after launch. It's a great solution if you want to launch your website quickly and minimise the amount of costs upfront. If you're interested in finding out more about Growth-Driven Design then contact us in Exeter today.

  • Will there be any downtime when my new website is launched?

    Our Exeter web design team can fully design, build and test your website before launch. This means that your existing website will remain in place until we're ready to swap them over. We'll launch your new website when you're ready, without interruption or downtime for your customers

  • Will my website work on mobile phones and tablets?

    Every website we build for our customers here in Exeter is fully responsive. This means that your new website will function and look great on all devices - mobile, tablet or desktop. Responsive websites dynamically adjust to the screen size they're viewed on, so your content will always display correctly.


    Did you know that over 50% of all web traffic is on a mobile or tablet device and over 55% of Google search queries are made on mobile? It's more important than ever that your website looks great on mobile. That's why we take responsive design a step further and often follow a mobile-first design approach here at QuayClick. 


    Our Exeter web design team create websites that provide easy mobile navigation, minimise scrolling, have mobile-friendly buttons and interactions, with images and videos that look great on smaller screen sizes.

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  • I'd like an online shop, can you help?

    We can! Our eCommerce packages are designed for businesses looking to sell online. We'll set up your online shop and all of your products and establish payment gateways so that you can receive payments online. Our three eCommerce packages provide affordable options for businesses of all sizes. If your online business grows, you can easily upgrade to a higher level package at any time..

  • Will I need to provide images for my website?

    Strong images and visuals are important elements of good web design. We understand what types of images work well online and can help select images from any you may have.


    If you don't have images then don't worry - there are thousands of high-quality stock images available for commercial use online. Our Exeter web design team will work with you to select images that will showcase your business and make a great first impression.

  • Do you provide domain name registration and hosting services?

    Every QuayClick website comes with secure and fast hosting. Our Web Design Exeter team can also help with domain name set-up and registration at no additional cost. We aim to make the process of building your website as easy as possible and are here to support you at every stage. If you have any questions about domain registration or hosting we'd be happy to provide further detail about what's involved.


  • Will you write the content for my website?

    Our Web Design Exeter package prices don't include writing the text for your website. However, we'd be happy to help. Our experienced Exeter copywriters can write text for your website that will engage your customers and help you to rank well with search engines.


    We'll get to know your business so that we can describe your products and services in ways that connect with your audience and make a great first impression. We'll also use our knowledge of SEO and keywords to help make your content more discoverable by search engines.


    Find out more about our Exeter copywriting service or contact us in Exeter today for a quote for writing content for your website.

  • Will my website be secure?

    We take web security very seriously. All of our websites come with an SSL certificate which enables website visitors to connect securely to your site. Our Exeter web designers build every website with security in mind. The features and functions we add to your site are designed to minimise security risks and enable you and your customers to use your website with peace of mind.

  • Will I be able to add my own content to my website after launch?

    If you select our Professional or Premium package or any of our e-Commerce packages, you'll have access to our innovative Content Management System (CMS). Our intuitive drag-and-drop style CMS lets you easily edit page content and website text, add images and video, and create new content like blog posts or news articles. By using our CMS you'll save yourself time and money - you won't need to pay for content updates and can make changes instantly, on your schedule.


    You'll receive full one-to-one training from our Exeter web design team in the use of the CMS before we hand over control to you and if you have any questions you can get in touch at any time.


    For customers choosing our Essential web design package, minor updates to text and images can be made. Any changes to layout or larger updates after launch will need to be done by our Exeter web design team. 

  • Will you help me to promote my website?

    You'll want to make sure that your new website is discovered by lots of people. Our digital marketing services are designed to help you direct traffic to your website. Our Exeter digital marketing team can help design and run paid ad campaigns (PPC), and use email marketing and social media marketing to put your website in front of new audiences. These services are priced additionally to your website build. To discover more please contact us in Exeter today.


  • Do I need to be located in Exeter to work with you?

    Not at all. Whilst we're based in Exeter ourselves, it doesn't mean you have to be! Our Exeter web design team regularly work with clients throughout Devon and the South West of England as well as further afield. We are happy to conduct meetings via video call or telephone and use email to keep in touch. As a result, we can work with customers anywhere in the world.

  • SSL Certificate
  • Domain Name Set-Up
  • Secure & Fast Hosting
  • Automatic Updates
  • Unlimited File Storage
  • Unlimited Bandwidth
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